Privacy Policy

Our enquiry form collects your name, email address and the content of your message. For distribution or supply enquiries we may also ask for your company name, a contact number and business registration details.

Your IP address, browser type and the time of your visit may be recorded automatically while you use the site.

We use it to answer your enquiry, to discuss terms and perform a contract, and to send product and quality information you have asked for.

We do not use personal data for any other purpose. If the purpose changes we will seek your consent again, as the Act requires.

Enquiry records are kept for three years after the matter is closed, then destroyed.

Where Korean law sets its own retention period we follow it: five years for records of contracts and withdrawal of subscription, three years for records of consumer complaints and dispute handling.

We do not pass personal data to third parties without your consent, except where the law requires it or an investigative authority requests it through lawful process.

The site runs on cloud infrastructure outside Korea. Our contract with that provider sets out how the data must be protected, and we will publish any change to those arrangements here.

You may ask at any time to see the personal data we hold about you, to have it corrected or deleted, or to have us stop processing it.

Write, call or email the contact below and we will act without delay. If someone acts on your behalf we will need written authority from you.

Once the retention period ends or the purpose is met, we destroy the data without delay.

Electronic files are deleted so that they cannot be recovered; paper records are shredded or incinerated.

Access is limited to the smallest number of people who need it, and permissions are managed. Files containing personal data are stored encrypted.

We retain access logs, protect them against tampering, and apply controls against unauthorised access from outside.

The site may set cookies for conveniences such as remembering your language.

You can refuse cookies in your browser settings, though some features may then not work. See our cookie policy for detail.

The officer responsible for personal data and for handling complaints is:

Acqua Fiuggi Korea, Privacy Officer / info@acquafiuggikr.com / +82 2-2666-7719

You may also raise a concern with the Korean authorities:

Personal Information Dispute Mediation Committee 1833-6972 / Privacy Infringement Report Centre 118 / Supreme Prosecutors' Office Cybercrime 1301 / National Police Agency Cybercrime 182

We may revise this policy as the law or the service changes. When we do, we will post the effective date and what changed.